Yarn Culture, online yarn store

I want to tell you about a new (to me) online yarn store: Yarn Culture in Fairmont, NY. I am so impressed by them! I originally ordered 4 skeins of Artesano British Wool from them,on August 11, in Teal. I got the yarn Thursday (quick!), but I was busy around that time, and I didn't do more than open the bag and look inside. And then I was busy working on my own design (see below), so I didn't really take it out to play with it until yesterday. And I was surprised to find not Teal, but Turquoise, yarn. So, I went online to their site and told them about it.

This morning, I got an email from Mitch at Yarn Culture, apologizing for the mistake, assuring me that 4 skeins of Teal were available and were being sent at no cost to me. Not only that, they didn't want the Turquoise back. Not only that (2), he noticed I had just placed another order with them, and since that yarn was soon going on sale (50% off), he was going to refund 50% of my order. And not only that (3), he gave me a discount code to take 15% off my next order.

Wow. What a terrific response to my problem. I don't think I've ever been so well treated by a company (of any kind). Not even Webs, which has terrific customer service, too.  Just Wow.

One other thing I really liked about this company: they sent little, knittable samples of two other of their yarns with the original order. I have already fallen in love with one of them, even before knitting the sample, called Hedgehog Fibers Silk Merino Singles. It is just so incredibly soft, and it's a worsted weight yarn with 262 yards of 50% silk, 50% merino in each skein. The colors it comes in are named things like Wish (my sample) Unforgiven, Malice (I like this one too), Hush, and so on. It's $32 a skein, so I won't be buying it this month, but maybe in September, or October. I just know I have to have something made out of this yarn in my closet. It's too yummy to let go. The other sample is of Rosy Green Wool, a 100% organic merino called Cheeky Merino Joy. They sent me the color Rose Garden, a nice, gentle red. It's a fingering weight, 23 - 26 to 4", on 2.5, 3, or 4 US size needles, and each skein is 350 yards. ($24 a skein). I'll be knitting that one up later today, and I bet it will look beautiful, but I truly don't have much use for fingering yarns, although I am looking at a couple of lacy shawls or shawlettes, really, that would use this weight, so who knows? Just click on that link at the top of this post, and check out this site for yourself. Be prepared to fall in love with some really luscious yarns!